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All Systems Operational
Past Incidents
Nov 12, 2025
No incidents reported today.
Nov 11, 2025
No incidents reported.
Nov 10, 2025
No incidents reported.
Nov 9, 2025
No incidents reported.
Nov 8, 2025
No incidents reported.
Nov 7, 2025
No incidents reported.
Nov 6, 2025
Resolved -
The issue has been resolved.
We again apologise for any inconvenience this may be causing.
Nov 6, 17:18 IST
We again apologise for any inconvenience this may be causing.
Nov 6, 17:18 IST
Investigating -
Due to technical issues the Account Recovery process if currently unavailable.
We are currently working to restore the service to you as soon as possible.
We apologise for any inconvenience this may be causing.
Nov 6, 00:08 IST
We are currently working to restore the service to you as soon as possible.
We apologise for any inconvenience this may be causing.
Nov 6, 00:08 IST
Nov 5, 2025
No incidents reported.
Nov 4, 2025
No incidents reported.
Nov 3, 2025
Completed -
The scheduled maintenance has been completed.
Nov 3, 02:30 IST
Nov 3, 02:30 IST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 01:30 IST
Nov 3, 01:30 IST
Scheduled -
On 3 November 01:30 IST our phone lines will be down for scheduled maintenance.
This should last between 15 and 30 mins.
During this time members won’t be able to phone us for fraud or premium support.
If you need fraud support during this time, tap Support > Report fraud in your app or email us at hello@tide.co and we’ll get back to you as soon as possible.
If you need any other support during this time, tap Support > Messages in your app or email us at hello@tide.co and we’ll be happy to help.
Oct 31, 19:17 IST
This should last between 15 and 30 mins.
During this time members won’t be able to phone us for fraud or premium support.
If you need fraud support during this time, tap Support > Report fraud in your app or email us at hello@tide.co and we’ll get back to you as soon as possible.
If you need any other support during this time, tap Support > Messages in your app or email us at hello@tide.co and we’ll be happy to help.
Oct 31, 19:17 IST
Nov 2, 2025
No incidents reported.
Nov 1, 2025
No incidents reported.
Oct 31, 2025
No incidents reported.
Oct 30, 2025
No incidents reported.
Oct 29, 2025
No incidents reported.